{"id":3096,"date":"2019-09-30T00:00:00","date_gmt":"2019-09-30T00:00:00","guid":{"rendered":"http:\/\/the-codest.localhost\/blog\/codests-good-practices-for-building-software-our-approach-to-customer-journey\/"},"modified":"2026-04-24T08:49:32","modified_gmt":"2026-04-24T08:49:32","slug":"codests-osvedcene-postupy-pro-budovani-softwaru-nas-pristup-k-ceste-k-zakaznikovi","status":"publish","type":"post","link":"https:\/\/thecodest.co\/cs\/blog\/codests-good-practices-for-building-software-our-approach-to-customer-journey\/","title":{"rendered":"N\u00e1\u0161 p\u0159\u00edstup k cest\u011b z\u00e1kazn\u00edka"},"content":{"rendered":"

V\u00fdzva k objeven\u00ed<\/strong><\/h2>\n

M\u00edt stru\u010dnou p\u0159edstavu o tom, co z\u00e1kazn\u00edk pot\u0159ebuje. projekt<\/a> je o tom, \u017ee na\u0161e t\u00fdm<\/a> za\u010d\u00edn\u00e1 zkoumat potenci\u00e1l spolupr\u00e1ce na z\u00e1klad\u011b podrobn\u011bj\u0161\u00ed v\u00fdzvy ke zji\u0161\u0165ov\u00e1n\u00ed. Obvykle bychom r\u00e1di v\u011bd\u011bli, jak vypad\u00e1 va\u0161e sou\u010dasn\u00e9 in\u017een\u00fdrsk\u00e9 nastaven\u00ed, s \u010d\u00edm se pot\u00fdk\u00e1te, jak\u00e1 \u00fazk\u00e1 m\u00edsta identifikujete u sv\u00e9ho in\u017een\u00fdrsk\u00e9ho t\u00fdmu. v\u00fdvoj produkt\u016f<\/a>, jak\u00e9 m\u00e1te pl\u00e1ny a term\u00edny v oblasti v\u00fdvoje atd., abychom l\u00e9pe pochopili, jak bychom mohli \u0159e\u0161it va\u0161e pot\u0159eby.<\/p>\n

Definov\u00e1n\u00ed pot\u0159eb<\/strong><\/h2>\n

\u0158e\u0161en\u00ed pot\u0159eb za\u010d\u00edn\u00e1 jejich jasn\u00fdm definov\u00e1n\u00edm a formulov\u00e1n\u00edm. N\u011bkdy na\u0161i klienti p\u0159esn\u011b v\u011bd\u00ed, co hledaj\u00ed, jindy mus\u00edme navrhnout \u0159e\u0161en\u00ed a ide\u00e1ln\u00ed model spolupr\u00e1ce na z\u00e1klad\u011b posouzen\u00ed sou\u010dasn\u00e9ho stavu. V n\u011bkter\u00fdch p\u0159\u00edpadech za\u010d\u00edn\u00e1me kr\u00e1tk\u00fdm poradensk\u00fdm \u00fakolem a teprve pot\u00e9 p\u0159ech\u00e1z\u00edme na projektovou zak\u00e1zku v pln\u00e9m rozsahu.<\/p>\n

\"Spole\u010dnost<\/p>\n

Zah\u00e1jen\u00ed projektu<\/strong><\/h2>\n

Pro 360stup\u0148ov\u00fd pohled na projekt je nezbytn\u00e9, aby se \u010dlenov\u00e9 projektov\u00e9ho t\u00fdmu navz\u00e1jem poznali a prodiskutovali po\u017eadovan\u00fd model pr\u00e1ce, metodiku, zp\u016fsob komunikace, role a odpov\u011bdnosti. Nej\u010dast\u011bji jsou na\u0161imi partnery v t\u011bchto diskus\u00edch CTOs<\/a>, Mana\u017ee\u0159i in\u017een\u00fdrstv\u00ed<\/a> nebo CPO, kte\u0159\u00ed \u0159\u00edd\u00ed produkt<\/a> v\u00fdvojov\u00e9 potrub\u00ed. Jakmile si ujasn\u00edme v\u0161echna hlavn\u00ed t\u00e9mata, m\u016f\u017eeme za\u010d\u00edt sestavovat projektov\u00fd t\u00fdm.<\/p>\n

Podpis smlouvy<\/strong><\/h2>\n

Po odsouhlasen\u00ed v\u0161ech hlavn\u00edch bod\u016f dokon\u010d\u00edme ujedn\u00e1n\u00ed podpisem smlouvy a NDA (kter\u00e9 n\u011bkdy podepisujeme i v po\u010d\u00e1te\u010dn\u00ed f\u00e1zi kontaktu, pokud je to nutn\u00e9, nebo na \u017e\u00e1dost z\u00e1kazn\u00edka). R\u00e1mec smlouvy je pops\u00e1n v na\u0161em podrobn\u00e9m dokumentu s v\u0161eobecn\u00fdmi podm\u00ednkami, kter\u00fd je v\u017edy p\u0159ed zah\u00e1jen\u00edm in\u017een\u00fdrsk\u00fdch prac\u00ed zkontrolov\u00e1n z\u00e1kazn\u00edkem.<\/p>\n

\"stavebn\u00ed<\/p>\n

F\u00e1ze v\u00fdvoje<\/strong><\/h2>\n

N\u00e1\u0161 in\u017een\u00fdrsk\u00fd t\u00fdm se r\u00e1d pou\u0161t\u00ed do n\u00e1ro\u010dn\u00fdch \u00fakol\u016f a stylov\u011b dokazuje jejich splnitelnost. Na za\u010d\u00e1tku ka\u017ed\u00e9 \u00fasp\u011b\u0161n\u00e9 dlouhodob\u00e9 spolupr\u00e1ce se v\u017edy sna\u017e\u00edme prok\u00e1zat na\u0161e standardy a kvalitu pr\u00e1ce zku\u0161ebn\u00edmi projekty. Obvykle si p\u0159i zah\u00e1jen\u00ed projektu stanov\u00edme ur\u010dit\u00e9 miln\u00edky a m\u011b\u0159\u00edtka, kter\u00e9 jsou v pr\u016fb\u011bhu realizace revidov\u00e1ny s t\u00fdmem klienta jako kontroln\u00ed body. To vede n\u00e1s<\/a> hladce na shrnut\u00ed projektu, kter\u00e9 je potvrzen\u00edm na\u0161eho zapojen\u00ed p\u0159edt\u00edm, ne\u017e se vytvo\u0159\u00ed r\u00e1mec dlouhodob\u00e9 dohody.<\/p>\n

Shrnut\u00ed a dlouhodob\u00e1 dohoda<\/strong><\/h2>\n

P\u0159i shrnut\u00ed projektu vyhodnocujeme spole\u010dn\u011b s klientem kl\u00ed\u010dov\u00e9 ukazatele stanoven\u00e9 na za\u010d\u00e1tku v\u00fdvojov\u00e9 f\u00e1ze. Ne\u017e se pono\u0159\u00edme do dlouhodob\u00e9 spolupr\u00e1ce, je d\u016fle\u017eit\u00e9 ov\u011b\u0159it hodnocen\u00ed kvality, efektivitu t\u00fdmu, odhadovan\u00fd \u010das a slad\u011bn\u00ed rozpo\u010dtu. R\u00e1di sly\u0161\u00edme pozitivn\u00ed zp\u011btnou vazbu od na\u0161ich klient\u016f a d\u00e1v\u00e1me jim mo\u017enost ochutnat n\u00e1\u0161 styl pr\u00e1ce p\u0159edt\u00edm, ne\u017e spoj\u00edme s\u00edly pro dlouhodobou \u00fasp\u011b\u0161nou spolupr\u00e1ci.<\/p>\n

P\u0159e\u010dt\u011bte si v\u00edce:<\/strong><\/p>\n